To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.


If you can’t locate your order on the tracking window above, please check your order emails. When we have sent your order, the respective courier company will send you a link with which you can track and if necessary, modify the delivery of your order.

All our deliveries are made from Lithuania. Shipping costs vary depending on the delivery location and are calculated automatically.

Our community members that subscribe to our newsletter benefit from our active promotional periods when shipping costs are not applied.

We do ship to EU, UK, USA. For other countries please contact us before placing an order.

We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange the taxes, duties and shipping fees will not be refunded.

Your order includes a eco friendly gift box, in which you will find your neila nilow jewels.